Cancellations and Late Arrival Policies
When you schedule an appointment with us, that time is set aside specifically for you. As a courtesy, we provide reminder emails and text messages 2 weeks and 2 days prior to your scheduled appointment.
We understand that appointments sometimes need to change, but we do ask that you give us 2 business days’ notice if you need to cancel or reschedule an appointment. If you have missed or cancelled an appointment with insufficient notice, you may be asked to place a deposit to reserve your next appointment time.
Arriving more than 15 minutes late to an appointment will be treated as a missed appointment. Your appointment duration is specific to your planned & agreed upon treatment; arriving late can compromise our ability to provide that quality treatment.